Last updated: 09 February 2026
This Return & Refund Policy applies to purchases made on www.invictal.com and is operated by INVICTAL® / SIA MMM DIGITAL (Reg. No. 40203619281). For any questions, contact us at info@invictal.com or phone +371 26760577.
You have 30 calendar days from the day you receive your item to request a return.
Return Address:
INVICTAL® / SIA MMM DIGITAL
Dobeles šoseja 2A
Jelgava, LV-3007
Latvia
Note: Items sent back without prior approval may not be accepted.
Please inspect your order upon delivery and contact us within 48 hours if an item is defective, damaged, or incorrect so we can evaluate and make it right. Email: info@invictal.com (include clear photos of the issue and packaging).
The fastest way to get the item you want is to return the item you have. Once your return is accepted, place a new order for the replacement item.
If you are unsure whether your item qualifies, please contact us before sending it back.
Return & Refund Policy
Last updated: 21 June 2026
This Return & Refund Policy applies to purchases made on www.invictal.com and is operated by INVICTAL® / SIA MMM DIGITAL (Reg. No. 40203619281). For any questions, contact us at info@invictal.com or phone +371 26760577.
30-Day Return Window
You have 30 calendar days from the day you receive your item to request a return.
Eligibility Item must be in the same condition you received it: unworn/unused, with tags attached, and in the original packaging. Please include the receipt or proof of purchase (order confirmation email is fine). Items returned used, washed, stained, altered, or without tags/packaging may be declined or partially refunded.
How to Start a Return Email info@invictal.com with your order number, item(s), and reason for return. We'll reply with return approval and instructions. Send returns to the address below (or use any label we provide, if applicable).
Return Address: INVICTAL® / SIA MMM DIGITAL Dobeles šoseja 2A Jelgava, LV-3007 Latvia
Note: Items sent back without prior approval may not be accepted.
Return Shipping & Labels Customer is responsible for return shipping costs, unless the item arrived damaged, defective, or we shipped the wrong item. For approved defect/incorrect-item cases, we will provide a prepaid return label or reimburse reasonable return postage. Please use a tracked service; we are not responsible for returns lost in transit without tracking.
Damages & Issues
Please inspect your order upon delivery and contact us within 48 hours if an item is defective, damaged, or incorrect so we can evaluate and make it right. Email: info@invictal.com (include clear photos of the issue and packaging).
Exchanges
The fastest way to get the item you want is to return the item you have. Once your return is accepted, place a new order for the replacement item.
Exceptions / Non-Returnable Items Gift cards and other digital goods. Final sale / clearance items (clearly marked on product page). For hygiene/safety reasons, certain personal-use items may be non-returnable once opened (if applicable, noted on product page).
If you are unsure whether your item qualifies, please contact us before sending it back.
European Union – Right of Withdrawal (14-Day Cooling-Off Period)
If your order is delivered to an address within the European Union, you have the right to cancel or return your order within 14 days of receiving the last item in your order, for any reason and without justification. This 14-day period is extended over weekends and public holidays. You may also cancel your order at any time before it has been fulfilled.
To exercise your right of withdrawal, contact us at info@invictal.com with your order number before the 14-day period expires. The item must be returned in its original condition — unworn/unused, with tags attached, and in original packaging — along with your receipt or proof of purchase.
Once we receive and inspect your return, we will process your refund to your original payment method within 14 days. You are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect.
Refunds We will notify you once we've received and inspected your return and let you know if the refund is approved. If approved, we'll refund to your original payment method within 10 business days. Your bank/card provider may take additional time to post the refund. If more than 15 business days have passed since your refund approval email, contact us at info@invictal.com.
Who We Are & Contact
Brand: INVICTAL® Operated by: SIA MMM DIGITAL (Reg. No. 40203619281) Address: Dobeles šoseja 2A, Jelgava, LV-3007, Latvia Email: info@invictal.com Phone: +371 26760577
