Shipping policy

Shipping Policy

Last updated: 25. July 2026

777 INVICTAL® ships orders from Latvia. We aim to make shipping fast, transparent, and reliable. If anything here is unclear, contact us at info@invictal.com.

Who We Are

Brand: INVICTAL®
Operated by: SIA MMM DIGITAL
Company Registration No.: 40203619281
Registered office: Dobeles šoseja 2, Jelgava, LV-3007, Latvia
Email: info@invictal.com
EUIPO Registered Trademark No.: 019209519

Processing Times

  • Order handling: 1–3 business days (Mon–Fri, excluding Latvian public holidays).
  • During peak demand or launches, handling may extend to 3–5 business days. We’ll notify you by email if we see delays.
  • Orders placed after 12:00 (EET/EEST) may start processing the next business day.

Estimated Delivery Times

Transit times begin after your order has been processed and handed to the carrier.

Destination Estimate (business days) Notes
Latvia 1–3 Fastest delivery.
Baltics (LT, EE) 2–5 Usually quick cross-border.
EU / EEA 3–8 No customs within EU.
United Kingdom 5–10 Customs clearance may add time.
Rest of World 7–14 Customs/security checks may extend delivery.

Important: Delivery estimates may vary due to weather, customs inspections, strikes, or carrier delays.

Shipping Methods & Tracking

  • All orders are shipped with trusted carriers.
  • Every shipment includes a tracking number sent by email once dispatched.
  • Tracking updates may take a short time to appear after dispatch.

Shipping Rates

  • Shipping costs are calculated automatically at checkout.
  • Free shipping promotions are applied automatically when eligible.

Taxes, Duties & Import Fees

  • EU Orders: No customs duties apply.
  • Outside the EU: Import VAT, duties, or customs fees may apply and are the responsibility of the customer.

Address Accuracy

  • Please ensure your shipping address is correct before placing your order.
  • If you need to make changes, contact info@invictal.com before your order has shipped.
  • We are not responsible for delivery issues caused by incorrect addresses.

Split Shipments

  • Orders are normally shipped in one parcel. If necessary, we may split shipments at no additional cost.

Undeliverable or Returned Parcels

  • If a parcel is returned due to an incorrect address, refusal, or failure to collect, we may:
    • Reship the order (additional shipping charges may apply), or
    • Refund the order excluding the original shipping cost once returned.

Lost, Delayed or Damaged Orders

  • Delayed: Contact us if tracking has not updated for 7+ business days (Latvia) or 10+ business days (international).
  • Lost: If confirmed by the carrier, we will provide a replacement or refund.
  • Damaged: Report any damage within 48 hours of delivery with photos of the item and packaging.

Pre-orders

  • If a product is sold as a pre-order, the estimated shipping date will be shown on the product page.

Legal & Consumer Rights

  • If we cannot deliver your order within 30 days, you may cancel your purchase for a full refund in accordance with EU consumer protection laws.
  • Your statutory rights remain unaffected.

Contact

777 INVICTAL® / SIA MMM DIGITAL
Dobeles šoseja 2
Jelgava, LV-3007
Latvia

Email: info@invictal.com