Cancellation policy

Last updated: 09 February 2026

Overview

Some items on www.invictal.com may be offered as a subscription, a pre-order, or a try before you buy purchase. This policy explains how these purchases work and how you can change or cancel them.


Subscriptions

When you purchase a subscription, you agree to receive recurring deliveries based on the duration and frequency selected at checkout.

  • Your payment details are stored securely and you will be charged for each delivery, unless you choose to pay in advance.
  • Some subscriptions may automatically renew at the end of the subscription period.
  • If you do not wish to renew, you may cancel the subscription before the next billing cycle.
  • You may cancel or modify your subscription at any time.

You can manage your subscription using the link provided in your order confirmation email or by accessing your customer account.

For information about refunds or returned subscription items, please refer to our Return & Refund Policy.


Pre-Orders

When you place a pre-order, you are purchasing a product that is not yet available or not currently in inventory.

  • We may collect no payment, a partial deposit, or full payment at checkout.
  • Your payment method may be securely stored and charged when the product is ready to ship.
  • If a pre-order has not yet been fulfilled, you may cancel it and receive a refund for any amount paid.
  • If the pre-order has already been fulfilled, it can no longer be cancelled, but you may request a refund in accordance with our Return & Refund Policy.

Try Before You Buy

For try before you buy purchases, we will authorize your payment method before fulfilling the order but will not immediately charge you.

  • You will have a specified period of time to decide whether to keep the item.
  • If you return the item within the allowed time frame and in acceptable condition, you will not be charged.
  • If the item is not returned within the trial period, we will charge your payment method for the full purchase amount.

Returns & Refunds

Returns and refunds for subscriptions, pre-orders, and try before you buy purchases are handled in accordance with our Return & Refund Policy.


Contact Information

INVICTAL® / SIA MMM DIGITAL
Dobeles šoseja 2A, Jelgava, LV-3007, Latvia
Email: info@invictal.com
Phone: +371 26760577
Company Registration No.: 40203619281